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dr.fone - Recover (Android): How To

How to Recover Data from Broken Android Devices?

"My son dropped my phone in the pool and now it doesn't turn on at all. Is there any way I can still extract the contacts, messages, photos, etc. from it?" - from Samsung Community.

Accident happens. Your Android phone may be dropped in water, or has the screen smashed, system crashed, etc. In such situations, the most questions asked revolve around the valuable data on the phone. Don't worry, dr.fone - Recover (Android) has made data recovery on broken Android devices easy for you. Here is how.

Step 1. Install dr.fone and connect your Android phone.

Download and install dr.fone on your computer. Launch it and select "Recover".

drfone home screen

Select "Recover Android Data" on the next screen and connect your Android phone to the computer using a USB cable.

connect device

Step 2. Select the data types you need.

Now you're supposed to select the required data types recover. Then click on "Next" to continue.

Note that this function only supports the extraction of existing data on Samsung devices as of yet.

choose file type

Step 3. Select the fault type.

dr.fone dispalys two main problem types: Touch doesn't work or cannot access the phone and Black/broken screen. Select the type that matches the symptom of your phone.

choose a mode

On the next window, choose the correct device name and the device model for your phone. At present, this function only works for some Samsung devices in Galaxy S, Galaxy Note and Galaxy Tab series. Then click on "Next".

choose device model

It is very important to select the correct device model to ensure successful data extraction. Wrong information may lead to bricking your phone or any other unexpected situations. If the information is correct, type in "confirm" and click on the "Confirm" button to continue.

confirm to scan broken android phone

Step 4. Boot the Android Phone in Download Mode.

Follow the instructions on dr.fone and boot your Android phone in Download Mode.

  • Power off the Android device.
  • Press and hold the Volume Down, Home, and Power keys on the phone at the same time.
  • Press Volume Up key to enter the Download Mode.

set download mode on broken android phone

Step 5. Analyze the Android phone.

Once the phone enters the Download mode, dr.fone will start to analyze the phone and download the recovery package.

scan broken android phone

Step 6. Preview and recover the data from the broken Android phone.

After analysis and scanning, dr.fone will display all types of files from which you can choose one to preview. When finding the needed file, click “Recover” to save it to the computer.

recover from broken android phone