iPhone/iPad Froze During iOS 11 Update? Here's The Real Fix

As soon as the iOS 11 update was released, I wanted to upgrade my iPhone. Nevertheless, whenever I tried doing it, my iPhone froze during iOS 11 update. This made me realize that it is a common issue which is faced by plenty of other users as well. If your iPhone freezes during iOS 11 update, then it can easily be fixed by following a few thoughtful suggestions. In this post, I will let you know what to do when iPhone gets frozen during iOS 11 update.

Part 1. Fix it with a third-party solution: dr.fone - Repair

One of the best ways to fix the iPhone froze during iOS 11 update is by using dr.fone - Repair. It is a dedicated tool to resolve various kinds of iOS-related issues. It doesn’t matter whether your phone is stuck on Apple logo or if it is not able to connect to iTunes, you can fix it all with dr.fone - Repair.

The tool is available for Mac and Windows and is compatible with every leading iOS version as well. Not only would it fix your device (with no data loss), it will also update it to iOS 11 as well. When I got my iPhone froze during iOS 11 update, I used dr.fone to fix it. If your iPhone gets frozen during iOS 11 update, then you can follow these steps:

dr.fone - Repair

Fix iPhone system error without data loss.

  • Only fix your iOS to normal, no data loss at all.
  • Fix various iOS system issues, such as iPhone stuck in recovery mode, white Apple logo, black screen, looping on start, etc.
  • Fixes other iPhone error and iTunes errors, such as iTunes error 4013, iPhone error 14, iTunes error 27, iTunes error 9 and more.
  • Works for all models of iPhone, iPad and iPod touch.
  • Fully compatible with the latest iOS 11.
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1. To start with, download and install dr.fone on your computer. After launching it, select the “Repair” option.

fix iphone frozen during ios 11 update with dr.fone

2. Connect your iOS device to the system. Once it is detected, you can click on the “Start” button.

start to fix iphone frozen

3. The interface will display vital details related to your device. Confirm it by clicking on the “Next” button.

dr.fone detecting iPhone to fix ios 11 update frozen

4. Now, you need to put your device in the DFU (Device Firmware Update) mode. Before that, make sure your device is turned off. You can follow the on-screen instructions to do it.

5. For iPhone 7 and later generations, Volume Down and Power button is pressed simultaneously for 10 seconds at least. Later, let go of the Power button while still holding the Volume Down button.

6. In case of iPhone 6s and earlier generation devices, the Home button is pressed instead of the Volume Down key.

boot iphone in DFU mode

7. On the next window, some basic information related to your device should be entered. Afterward, click on the “Download” button to get its firmware update.

confirm iphone information

8. This will automatically start the iOS 11 update download. It might take a while to completely download the update.

download iphone firmware

9. Once the update is downloaded, you will get the following screen. Just click on the “Fix Now” button to proceed.

click fix now to fix iphone frozen

10. This will initiate the process and fix the iPhone freezes during iOS 11 update.

iphone froze during ios 11 update fixed

In the end, your phone will be restarted with upgraded iOS 11. At the same time, it will also fix iPhone gets frozen during iOS 11 update problem.

Part 2: Force restart your iPhone/iPad

There are times when the easiest of techniques can fix a severe issue related to our smartphones. This is one such instance as well. By force restarting your iOS device, you can cut its present power cycle. In this way, you might be able to fix iPhone froze during iOS 11 update.

For iPhone 7 and later generations

To force restart an iPhone 7 or newer device, you need to long press the Power and the Volume Down button. Keep pressing both the buttons at the same time for another 10 seconds. This will forcefully restart the device. Let go of the keys once you see the Apple logo.

force restart iphone 7

For iPhone 6s and older generations

Force restarting an iPhone 6s or older generation devices is pretty easy. Press the Home and the Power key at the same time. After holding them for 10-15 seconds, your phone will vibrate and would be restarted.

force restart iphone 6 to fix iphone frozen

Part 3: Delete existing iOS 11 updating profile

After forcefully restarting your phone, if your iPhone froze during iOS 11 update again, then you need to follow this solution.

If you have tried to update your iOS device previously, then it can lead to a conflict between the existing profile and the new upgrade. Therefore, before you update your phone, make sure the existing profile is deleted. If your iPhone freezes during iOS 11 update, follow these steps:

1. Unlock your device and go to its Settings > General > Profile.

2. Here, you can view all the saved profiles related to existing iOS upgrades.

3. Just select the profile and tap on the “Remove Profile” button.

delete ios 11 update profile to fix iphone frozen

Confirm your choice and fix iPhone gets frozen during iOS 11 update by deleting any existing profiles.

Part 4: Update to iOS 11 with iTunes

If your iPhone gets frozen during iOS 11 update, then you can restart (or force restart it) to move past the present situation. Later, if you face the same scenario while upgrading it, then you need to look for an alternative.

In this case, we recommend updating your device using iTunes, which is pretty easy. If your iPhone freezes during iOS 11 update over the air, then don’t try to do the same thing again. Instead, connect it to your system and launch iTunes. Select your device and go to its “Summary” section. Click on the “Check for Updates” button to upgrade it without any trouble.

update ios 11 with itunes

Part 5: Put your device in Recovery Mode

If none of the above-mentioned solutions would seem to work, then you might need to put your iOS device into recovery mode to resolve this problem. If iPhone freezes during iOS 11 update, follow these steps:

1. Launch iTunes on your Mac or Windows system and connect one end of the lighting/USB cable to it.

2. If you have an iPhone 7 or later generation device, then long press the Volume Down key.

boot iphone 7 in recovery mode

3. For iPhone 6s and older generation devices, the Home button should be held.

boot iphone 6 in recovery mode

4. While holding the Home or the Volume Down key, connect your device to the cable.

5. Let go of the keys when the iTunes symbol would appear on the screen.

6. As your device will enter in Recovery Mode, iTunes will detect it automatically and display the following prompt.

restore iphone with itunes to fix iphone frozen during ios 11 update

7. Simply confirm your choice and restore your device.

By restoring your device, all its data would be deleted automatically. Therefore, we recommend going with a safe alternative like dr.fone Repair. When my iPhone froze during iOS 11 update, dr.fone fixed it in seconds while upgrading it to iOS 11 at the same time. A highly reliable and secure solution, it will certainly help you if your iPhone gets frozen during iOS 11 update.

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dr.fone - Repair (iOS)

dr.fone - Repair (iOS)

Fix various iOS system issues like iPhone black screen, White Apple logo, etc. without any data loss.

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